Privacy Policy

1. Information We Collect

We collect information that helps us operate the website and app, communicate with users, improve propane location data, and deliver app features.

Information you give us

• ✓Name and email address when you contact us or submit a form on the website.
• ✓Message content submitted through contact, business listing, or location report forms.
• ✓Business information you provide as a propane retailer, dealer, distributor, campground, RV park, or partner, including business name, address, hours, services, and contact details.
• ✓App sign-in: your email address, used to send a one-time 6-digit sign-in code. There is no password. You only need to sign in to submit a price report or claim a business; searching, viewing results, and getting directions do not require an account.
• ✓App price reports: the station, service, price, stock level, tank size, and time, plus a photo of the posted price sign taken with your camera. ProPath cannot choose photos from your photo library.
• ✓Problem reports in the app: reports of incorrect station information or a problematic photo, including the category or reason you choose and an optional note of up to 300 characters.
• ✓Optional photo permission: if you allow ProPath to feature your photo, your choices, an optional name to credit, and the date (see Section 5).
• ✓Business claims in the app: the listing you claim and your contact email, so we can verify the claim.

Information collected automatically

• ✓Website: usage information, including pages visited, referring page, browser type, device type, approximate region derived from IP address, and performance data.
• ✓App: the app does not include third-party analytics, advertising, or crash-reporting tools. If you have chosen in your device settings to share analytics with app developers, Apple or Google may provide us with anonymized crash reports.
• ✓App: a sign-in token stored on your device to keep you signed in.
• ✓App: your precise location, only while the app is in use and only if you have granted permission (see Section 3).

Some app data stays only on your device and is not sent to ProPath: your favorites, recently viewed stations, recent searches, and people whose reports you have chosen to hide. We do not collect Social Security numbers, government ID numbers, payment card numbers, health information, contacts, or biometric data. ProPath does not process payments directly.

2. How We Use Information

We use collected information to operate ProPath, respond to users, improve the website and app, and make propane location data more accurate.

• ✓Respond to questions, support requests, feedback, and business inquiries.
• ✓Send ProPath updates to people who opted in.
• ✓Show propane locations near you and provide directions, hours, services, and pricing information.
• ✓Improve propane location listings, service types, hours, prices, and overall accuracy.
• ✓Verify business or location information submitted by users or propane businesses, including business claims.
• ✓Confirm that a person, not a bot, is submitting a price report, and let you manage and delete your own reports.
• ✓Review reported content and remove photos or reports that break our rules.
• ✓Feature a photo on ProPath's social media or in ProPath ads, only when you have given permission for that specific photo.
• ✓Understand website usage and performance.
• ✓Protect the website, forms, app, and users from spam, fraud, misuse, or security issues.

We do not use your information to build advertising profiles, and we do not sell it. We do not use your email address for marketing unless you ask to receive updates.

3. Location Information

ProPath exists to help you find nearby propane. The app requests location permission so it can show propane refill, exchange, RV-friendly, dealer, and other propane-related locations near you, and sort results by distance.

The app uses your device location only while the app is in use and you have granted permission. It does not request background ("Always") location access or intentionally build a history of your movements. To run a nearby search, ProPath uses your current coordinates; for a typed search, it uses the ZIP code, city, or address you enter. Depending on the feature, search information may be sent to ProPath's Firebase Cloud Functions and/or to the mapping and station-data providers listed in Section 6 so they can geocode the location and return nearby results. ProPath does not use search locations to build an advertising profile or link them to your account. Operational and security logs may contain limited technical information, as described in Sections 6 and 11.

You can deny or revoke location access at any time through your device settings. If you do, you can still search by entering a ZIP code or city, though distance-based features will be limited.

4. User-Submitted Location Data

Users may submit propane locations, service updates, price reports, corrections, or other details. ProPath may review, edit, verify, display, or remove submitted information as needed to improve the service.

Price reports in the app are public. Anyone using ProPath can see a report's station, service, price, stock level, tank size, time, and photo. Your email address is never shown or included in public report data. Each report does include an anonymous account identifier, which ProPath uses to let you delete your own reports and to let other users hide reports from the same person.

Reports of incorrect station information may be publicly accessible. Reports of problematic photos are visible only to ProPath staff. If you are signed in when you submit a report, it is linked to your account identifier.

Please do not photograph people, license plates, or anything personal, and do not submit private information about another person. Anyone can report a photo or incorrect station information in the app. ProPath reviews reports within 24 hours and removes content that breaks these rules, and users who repeatedly submit false or objectionable content may have their accounts removed. Business listing information should be accurate to the best of your knowledge. Use of the app is also subject to our Terms & Conditions.

5. Photos and Photo Permissions

Every price report submitted in the app includes a photo of the posted price sign, taken with your camera. The photo is compressed and stored with your report, and is shown publicly with it.

Featuring your photo (optional). After you submit a price report, ProPath may ask whether we can share your photo on ProPath's social media accounts and, separately, in ProPath ads. Both choices are off unless you turn them on, and saying no does not affect your report. If you agree, we store your choices, the name you want credited (optional), the date, and the version of the wording you agreed to. This record is private: only you and ProPath staff can see it. ProPath never treats a photo as approved for marketing unless you have given permission for that specific photo.

Withdrawing permission. Delete that price report in the app, which also deletes the permission, or email hello@pro-path.app and we will delete it. Deleting your account also deletes all of your photo permissions.

The ProPath app does not send push notifications.

6. Third-Party Services

ProPath relies on third-party providers to run the website and app. Depending on the service, a provider may process information on ProPath's behalf or under its own terms and privacy practices. The information each provider receives depends on the feature you use. See the provider policies linked below for details.

• ✓Google Firebase (Authentication, Cloud Firestore, Cloud Storage, Cloud Functions) stores app accounts, price reports, photos, problem reports, business claims, and photo permissions.
• ✓Google Maps Platform (including Places and Geocoding) helps resolve ZIP codes, cities, and addresses and find nearby stations. Depending on the search flow, Google may receive the search text, coordinates, place identifiers, and related request information. Google Maps Platform services are subject to the Google Maps Platform Terms of Service and Google's Privacy Policy. Google processes information under its applicable terms and policies; it is not accurate to describe every Google Maps interaction as processing only on ProPath's behalf.
• ✓U.S. Department of Energy station data, provided through the National Laboratory of the Rockies (formerly NREL), receives the location being searched, to find nearby alternative-fuel stations.
• ✓Email delivery: Resend delivers app sign-in codes and receives your email address and the one-time code. Email providers also send ProPath updates, replies to inquiries, and account-related messages.
• ✓Business listing agreements and payments: business listing agreements are signed electronically on pro-path.app, and Stripe processes payments for business listings. Stripe receives the business contact and billing details needed for that step and handles them under its own privacy policy. ProPath does not see or store full card numbers.
• ✓Directions and navigation: Google Places stations open in Google Maps, and the station's coordinates and, where available, its Google place identifier may be passed to Google Maps. For other station sources, the app may use your saved navigation preference or offer a supported navigation option. When you use Google Maps, Apple Maps, or Waze, that provider's own terms and privacy practices apply. See Google's Maps Platform Terms and Privacy Policy, Apple's Privacy Policy, and Waze's Privacy Policy.
• ✓Website hosting and database: used to store website content, business listings, and form submissions.
• ✓Website analytics and performance monitoring: Google Analytics measures website usage in aggregate and helps diagnose errors. The app does not use analytics tools.
• ✓Website advertising: Google AdSense and Broadstreet are used to display and measure ads on the website, as described in Section 8. The app shows no third-party ads.
• ✓Affiliate tracking (website only): impact.com runs a tracking script on the website that records when you click an affiliate link and whether a purchase follows, so ProPath can be credited, as described in Section 9. The app does not use affiliate tracking.
• ✓App distribution: the Apple App Store and Google Play handle app delivery and updates under their own privacy policies.
• ✓Security and spam prevention: used to protect forms and accounts from automated abuse.

If you would like more detail about any provider, contact us using the details below.

7. Sharing Information

We do not sell personal information, and we do not share it for cross-context behavioral advertising.

We share limited information with the service providers described above to operate requested features, and with propane businesses when you specifically ask us to connect you or when you submit a listing or correction concerning their location. When you use Google Maps or another navigation provider, information needed to open the destination is provided to that provider and its own terms and privacy practices apply. Price reports and their photos are shown publicly in the app, as described in Section 4.

We may also disclose information if required by law, to comply with valid legal process, to protect rights or safety, or to prevent fraud, spam, or misuse. If ProPath is involved in a merger, acquisition, or sale of assets, information may transfer as part of that transaction, and we will post notice here before it becomes subject to a different policy.

8. Cookies and Similar Technologies

The ProPath website uses cookies and similar technologies to support site functionality, forms, performance, security, and analytics. The mobile app uses local device storage rather than cookies to remember your favorites, recent searches, and preferences and to keep you signed in.

You can control cookies through your browser settings. For more detail, see our Cookie Policy.

Third-party advertising (website only)

The ProPath website uses Google AdSense to show ads. Google and its partners may use cookies to show ads based on the page you are viewing, your approximate location, and your visits to this and other websites, and to limit how often you see an ad, measure ad performance, and prevent fraud and abuse. ProPath does not give Google your name, email, or other information you submit to us.

You can manage how Google uses data for ads at Google's Ads Settings, and opt out of interest-based advertising from participating companies at www.aboutads.info. For more information about how Google uses data when you use our site, visit Google's Partner Sites policy.

ProPath also uses Broadstreet, an ad-serving platform, to place and measure ads and sponsored content on the website. Broadstreet may use cookies or similar technologies to deliver ads, limit how often you see them, and count views and clicks so ProPath can report results to advertisers. Broadstreet processes this information under its own terms and its Privacy Policy. You can block or delete these cookies through your browser settings.

The ProPath app does not show third-party ads, does not use advertising identifiers, and does not track you across other companies' apps or websites.

9. Affiliate and Partner Links

ProPath may include links to retailers or partners, and may earn a commission if you make a purchase after following one. Those links are disclosed where they appear.

Some listings show a "Premium Partner" badge. Premium Partners are businesses that pay ProPath for promotion. When a Premium Partner is within 25 miles of the location you search from, its listing is shown ahead of other results; partner status never changes which businesses appear or the distances shown, only the order.

The ProPath website uses impact.com, an affiliate partnership platform, to manage these links. impact.com's tracking script may set cookies or use similar technologies to record that you visited pro-path.app, clicked an affiliate link, and, if you make a purchase, that the purchase came from ProPath. This information is used to attribute and pay commissions. impact.com processes it under its own terms and its Privacy Policy. You can block or delete these cookies through your browser settings. The ProPath app does not use affiliate tracking.

When you follow an outbound link, the destination site operates under its own privacy policy and may set its own cookies or identifiers. ProPath does not control and is not responsible for how third-party sites handle your information.

10. Data Security

We use reasonable safeguards to protect information submitted through ProPath, including encryption in transit, access controls on our systems, and restricted administrative access.

No website, app, database, or online service can guarantee complete security. If we become aware of a breach affecting your personal information, we will notify you as required by applicable law.

11. Data Retention

We keep information only as long as reasonably necessary for the purposes described in this policy, including communication, service improvement, legal compliance, and business operations.

Contact and email-update information is kept until you unsubscribe or ask us to delete it. App price reports and their photos stay visible to other users, to keep pricing useful, until you delete them or delete your account. Account information is kept while your account is active. For Google Places results, ProPath may keep search results temporarily in application memory during the active search flow to support navigation between results, the map, and station details; that session data is not written to disk as a Places-results cache and is discarded when the search flow ends or the app leaves the foreground. The app may store a Google Places favorite's place identifier and coordinates on your device for a limited period of less than 30 days; the station name and address are resolved when needed rather than retained in that favorites record. Search locations are not intended to be retained as a personal location history. Limited technical logs, which may include IP addresses or request status information, may be retained for a limited period for security, service operation, and diagnostics. Google and other providers may handle request data under their own retention practices and policies. Submitted business and location listings may be retained as part of the propane location database after an account is deleted, because that information describes a business rather than you.

12. Your Choices and Data Deletion

You may request access to, correction of, or deletion of the personal information you have submitted. You may unsubscribe from ProPath emails using the link in any message, or by contacting us.

Deleting a report. Open the station in the app and delete your report. This also deletes its photo and any photo permission you gave for it.

Deleting your account. If you signed in to the ProPath app, you can delete your account in the app: open any station, scroll to Report a Price, and tap Delete Account. Deletion in the app takes effect immediately. You can also email hello@pro-path.app with the subject line "Delete My Account" from the address associated with the account; email requests are completed within 30 days.

Deleting your account permanently removes your sign-in account and email address; every price report you submitted and its photo; your photo permissions; incorrect-information and photo reports you submitted while signed in; your business claims, including the contact email stored with them; and any unused sign-in code. It cannot remove reports submitted while signed out, because those are not linked to any account. Data saved only on your device stays there until you delete the app. Some records may be retained where required for legal, tax, security, or fraud-prevention purposes.

You can control location and camera permissions at any time through your device settings, and cookie behavior through your browser settings.

13. Children's Privacy

ProPath is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact us and we will delete it.

14. California Privacy Rights

If you are a California resident, you have the right to know what personal information we collect and how we use it, to request deletion or correction, and to not be discriminated against for exercising those rights.

ProPath does not sell personal information and does not share personal information for cross-context behavioral advertising, as those terms are defined under California law. We have not sold or shared personal information in the preceding twelve months, including information of consumers under 16.

To exercise a California privacy right, contact us using the details below. We will verify your request using the email address associated with your submission or account.

15. Other Regional Privacy Rights

Depending on where you live, you may have additional rights under state, federal, or international privacy laws, including rights of access, correction, deletion, portability, and the right to object to certain processing.

ProPath is operated from the United States, and information is processed and stored there. To make a privacy-related request, contact us at the address below. We do not charge a fee for reasonable requests and will respond within the timeframe required by applicable law.

16. Updates to This Policy

ProPath may update this Privacy Policy as the website, app, features, business model, service providers, or legal requirements change.

Updates are posted on this page with a revised date. If we make a material change to how we handle personal information, we will provide more prominent notice, such as an email or an in-app notice.